Education


It is a constant struggle for healthcare groups to get paid for their services. Insurance companies seem to have ever-changing payer rules. Increasing prior authorization requirements delays patient care and contributes to billing errors, redundant tasks, increased denied claims, and lower collected revenue.

Healthcare groups often hire more FTEs to solve the problem, but a more practical and effective option is to have better-trained revenue staff.


 

The Ozark Institute, an Oncospark company, offers a wide range of options for training healthcare revenue staff. (See below.)

Our technology-driven audits enable discovery for precision-oriented education. Errors like repetitive denial codes are often direct indicators of an education deficiency. Our targeted approach saves time and eliminates gaps in billing processes. On-site assessment allows us to determine what education is needed to eliminate errors and streamline competency.

Education is the only mechanism to ensure consistency and results over time. When you build a proper education and training program, the delivery of the information and expertise for new hires and the current staff is virtually automated. We make that possible.

Onsite training
Whether a large department or a small group, there is no replacement for applying expertise and perspective to your workflows, systems, and data processes. This approach saves money for multi-site systems too. Attendees can be brought together to a central location to ensure all can engage. Information in time shift/blocks can be delivered. Weekends are also available to provide limited disruption in work. We understand that providers, clinicians, and other support staff are stretched. We will meet you when and where works best for you and your team.
Webinar Training
Custom courses created for you and your team. Multi-hour packages are also available. Whether a refresher or a deep dive. These are not prerecorded because each site is unique and has specific demands and scenarios. Time is your most valuable resource, so there are microburst 15-minute sessions, 30-minute-high impact sessions, and traditional one-hour courses. These are interactive and meant for engagement, not just listening.
Topics
  • Billing and coding
  • E&M- 2021 and MDM
  • Infusion
  • Bill and buy
  • Prior authorization
  • ICD 10
  • Documentation assessment
  • Risk Analysis
  • Budgeting
  • Healthcare finance
  • Value Based Care
  • Costing
  • Workflow and process optimization
  • Healthcare management
  • Community Oncology
  • Vendor negotiations
  • Alternative payment models
  • Denials management
  • Education Portals
    Subject matter courses are created in a Chapter/Course/Lesson format.
    They are structured to ensure effectiveness in the delivery of content by the subject matter experts. Ease of access allows you to complete them at your own pace and pick up where you left off.
  • Checkpoints
  • Reminders
  • Progression monitoring
  • Built to adapt to your schedule
  • Quizzes to ensure comprehension
  • Certificates
  • Dynamic content delivery
  • Course summaries
  • Answers on Demand
    Need speed? Stay connected with our experts with live chats via text and voice bots.