It is a constant struggle for healthcare groups to get paid for their services. Insurance companies seem to have ever-changing payer rules. Increasing prior authorization requirements delays patient care and contributes to billing errors, redundant tasks, increased denied claims, and lower collected revenue.
Healthcare groups often hire more FTEs to solve the problem, but a more practical and effective option is to have better-trained revenue staff.
The Ozark Institute, an Oncospark company, offers a wide range of options for training healthcare revenue staff. (See below.)
Our technology-driven audits enable discovery for precision-oriented education. Errors like repetitive denial codes are often direct indicators of an education deficiency. Our targeted approach saves time and eliminates gaps in billing processes. On-site assessment allows us to determine what education is needed to eliminate errors and streamline competency.
Education is the only mechanism to ensure consistency and results over time. When you build a proper education and training program, the delivery of the information and expertise for new hires and the current staff is virtually automated. We make that possible.
They are structured to ensure effectiveness in the delivery of content by the subject matter experts. Ease of access allows you to complete them at your own pace and pick up where you left off.