Patient Scheduling Representative

Total Years of Experience : 1 to 4 Years
No. of Requirements : 5
Shift : Night Shift

  • Needs to provide excellent customer support to patients and clients seeking appointments at a US healthcare provider facility. Skillfully addressing patient's queries and assisting clients effectively.
  • Maintains a high level of confidentiality and ensures patient privacy.


Job Requirements:

  • Willingness to work in US shift/ Night Shift.
  • Excellent oral and written communication in English.
  • Passion to handle calls.
  • Experience: Minimum 1-year experience in Any BPO or Customer Facing Role
  • Working days: 5 days a week (Sat & Sun fixed Off)


Skills & Competencies Required:

  • Should be flexible working for US shifts.
  • Should have good typing skills (30-35 wpm).
  • Should have good English communication skills (both oral and written).
  • Knowledge of US Healthcare would be an added advantage.
  • Should be open & flexible to align with business requirements as needed.


Education:

  • Bachelor of Arts (B.A) - Any Specialization
  • Bachelor of Commerce (B. Com) - Any Specialization
  • Bachelor of Science (B.Sc.) - Any Specialization


Work Location: Navi Mumbai
Notice Period: Immediate

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