March 12, 2026
Role & Responsibilities Make professional outbound calls to U.S. health insurance companies, patients, […]
Role & Responsibilities
- Make professional outbound calls to U.S. health insurance companies, patients, and providers (as required).
- Perform detailed pre-call analysis to understand claim history, denial reasons, and required follow-up actions.
- Resolve outstanding AR claims by completing appropriate end-to-end resolution steps.
- Communicate effectively to obtain claim status, clarify information, and negotiate resolutions when needed.
- Document call outcomes, status updates, and corrective actions accurately in the billing system.
- Collaborate with internal teams to address claim issues, rejections, and denials promptly.
- Ensure adherence to productivity targets, quality standards, and process compliance.
- Contribute to continuous improvement of AR processes and support team goals.
- Immediate joiners preferred.
Skill Sets
- Mandatory – AR Calling Experience required.
- Excellent verbal communication skills.
- Strong knowledge of AR follow-up, and Denial Management processes.
- Familiarity with specialty areas such as DME is an added advantage.
- Strong attention to detail, analytical thinking, and problem-solving abilities.
- Ability to work independently as well as in a team environment.
- Comfortable working in a Night Shift.
Description
- Immediate joiner or 15 days notice period
- Work From Office
- Working Days – 5 days (Fixed weekend Off)
- Transport – Cab drop provided
Location
Plot 27, Siruseri IT Park, Project Office, A-40, First Cross Road,
Siruseri, Tamil Nadu 603103
Unit no. 1017, RUPA SOLITAIRE, MILLENNIUM BUSINESS PARK, Millenium Business Park, Sector 2, Mahape,
Navi Mumbai, Maharashtra 400710
